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Contact Pure Happiness
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Get In Touch

Questions, feedback, or need help with an order? We'd love to hear from you.

Reach Us

How Would You Like to Connect?

Pick the channel that works best for you. We're here to help.

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Email Us

For order queries, product advice, or any other questions, drop us an email.

support@purehappiness.in Send Email
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Chat on WhatsApp

Get a quick response on WhatsApp. We're available Monday to Saturday.

+91-9137837609 Start Chat
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Our Location

We're based in Dombivli, Maharashtra. Write to us or visit us directly.

A 103, Shree Ganesh Building, Ganesh Nagar, Dombivli West – 421202 Get Directions

Send Us a Message

Fill in the form below and we'll get back to you within 24 hours on business days.

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Message Received!

Thank you for reaching out. We'll get back to you at your email address within 24 hours on business days.

📍 Our Address

🏠 A 103, Shree Ganesh Building, Opposite Pragati Skyline, Near Ragai Mandir, Ganesh Nagar, Dombivli West – 421202, Maharashtra, India
📞 +91-9137837609
✉️ support@purehappiness.in

⏰ Business Hours

Monday – Saturday10:00 AM – 6:00 PM
SundayClosed
💬 We typically respond to emails and WhatsApp messages within 24 hours on business days.
Quick Answers

Frequently Asked Questions

Can't find what you're looking for? Reach us on WhatsApp, we're happy to help.

What is your delivery timeline? +
We typically process orders within 1–2 business days. Delivery takes 3–7 business days depending on your location across India. You'll receive a tracking link once your order is dispatched.
Do you offer returns or exchanges? +
Yes. We offer returns within 7 days of delivery if you receive a damaged or defective product. Please contact us at support@purehappiness.in or on WhatsApp with your order details and a photo of the issue.
Is the PURE10 discount code valid on all products? +
Yes, PURE10 gives you 10% off on all products storewide. Simply enter the code at checkout. The code is valid for your first order.
Are your products suitable for sensitive skin? +
All Pure Happiness products are formulated to be gentle and are free from parabens, sulphates, mineral oil, and silicones. They are suitable for sensitive skin. However, if you have a specific skin condition, we recommend doing a patch test before regular use.
Can I speak to someone before placing an order? +
Absolutely! Chat with us on WhatsApp at +91-9137837609 or email support@purehappiness.in. We're happy to help you pick the right product for your skin type and concerns.